One year in the hot seat
It’s hard to believe that this issue of Building Today
marks my one-year anniversary since joining the
Registered Master Builders Federation!
It’s been an outstandingly busy year, with a huge work
programme across many dimensions.
But in looking back over the year, I am pleased that we
have made steady progress against the various
strategic objectives we had set for ourselves for the
year (and the next few years).
In particular, as per the summary of the Federation’s
core strategies as outlined in the table below, we have:
continued to refi ne the membership “value
proposition” such that it’s clearer what the
Federation delivers for members,
made huge strides around the brand
presence of the RMBF, driven by such things
as the House of the Year and Apprentice of
the Year programmes and our own marketing
reinforced the industry leadership role of the
RMBF with key decision makers, signifi cantly
lifting our level of credibility in doing so.
And there has certainly been a long list of action items
on the work programme this past year, not the least
the development of a new membership servicing
the review of the Federation’s membership criteria,
• the recasting of most of the Federation’s key membership benefits,
a huge amount of marketing and communications work in the fi rst six months of the calendar year around various announcements made by the Government,
a revamp of the Federation’s “look and feel”, including proposals to evolve the RMBF brand,
a total refresh of the Federation’s TV advertising
substantive volumes of work around the Government’s
industry licensing proposals,
input into the WHRS review,
input into the review of compulsory home warranty
insurance and professional indemnity insurance,
making signifi cant progress around the work of the
Master Build Services Ltd guarantee company and, last
but certainly not least
re-engaging with the RMBF’s 22 Associations around
And this is just a list of the top 11 items that come to
mind, with plenty more besides.
Sense of pride
So, I look back on the past year with quite a sense of
pride on what we have achieved — particularly
given the hard work that the whole Federation team
puts in — while recognising there’s still plenty to be
This reminds me of an adage I was told in a past
industry association I used to work for — “you need to
go around your business looking at what you have
achieved, rather than what you have yet to achieve”
— otherwise you might go crazy!
Perhaps the single biggest indicator of our success to
date is that, when we randomly sample members of
the public around what they know of the Federation
and the work done by its members, 80% say
that they would use a Registered Master
Builder by choice for their building project.
It really doesn’t get much better than that!
I am looking forward to the next year’s worth
of effort to continue the great progress made