Meanwhile the EQC is ahead of where it expected to be with full assessments of properties damaged from the February 22 earthquake.
The EQC has completed nearly 19,000 full assessments, and means it is on track for its indicative targets for completion of full assessments.
Those properties identified with severe structural damage during the rapid assessment process will receive a full assessment by mid-July, minor structural damage by mid-September and homes with no structural damage will be seen by mid-December.
EQC chief executive Ian Simpson says with the volume of claims received and the complexities around determining, for insurance purposes, which event caused the damage, resolving claims is a time-consuming exercise.
“We at the EQC fully understand people in Christchurch want their claims resolved quickly,” Mr Simpson says.
“However, the EQC must ensure payments are correct and there is a rigorous process in place, including determining the cause of damage, the event it relates to, clarifying the insurance status of the claimant and verifying all the particulars are correct, before a payment can be released,” he says.
“Due to the volume of claims and the amount of money involved in settling them, we need to get things right.”
EQC project managers Fletcher Construction have also completed more than 13,000 emergency repairs, and these should be completed over the next few weeks.
Mr Simpson is also calling for greater Christchurch residents to be aware of possible scams. “We are aware of people receiving phone calls from people claiming to be from the EQC and offering money in return for their claim number.
“Under no circumstances should people give their claim number over the phone in situations such as this. All EQC staff who make contact with people will be aware of the EQC claim number involved.”
“Anyone who is suspicious about the behaviour of people claiming to have an association with the EQC, or of people who want to become involved in any aspect of your home’s repair, should immediately call the police,” Mr Simpson says.
The EQC has already paid out nearly $35 million on claims from February 22, and a total of $888 million on all claims dating back to the first earthquake on September 4, 2010.
So far there have been 10 earthquake events for insurance purposes, including the original earthquake on September 4, 2010.
The EQC is one of a number of organisations working with the Canterbury Earthquake Recovery Authority (CERA) on rebuilding greater Christchurch and its surrounds, and supporting the welfare of its residents.
For more information visit www.cera.govt.nz.