Clarifying the case on climate change . . .

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Terry Sage of Trades Coaching New Zealand responds to his responders, clarifying his stance on climate change. Whoever said good things come to those who...

Decisive and timely communication is key in settling disputes

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Terry Sage of Trades Coaching New Zealand says sorting out disagreements quickly and decisively, whether involving yourself or a member of your staff, is...

Theft in the workplace

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“Beware the Ides of March”. Some dude in a white sheet said this once, quite a few hundred years ago on his way to...

Customer service at 8.45am — it’ll go a long way!

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I recently arrived back from the UK on a Monday morning at 4.30am. Having walked around Devon and London in a mini heatwave of...

Ease the stress of time management with KISS!

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Well, did you do it? Did you say no to anybody? I hope not. What I hope you said was “yes we can do...

Don’t be sceptical about change!

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I am going to tell you a story this month, a true story about one of my clients. Normally I am very careful when...

Planning for unexpected health problems is essential

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Terry Sage of Trades Coaching New Zealand reminds trade-based business owners that it’s essential to have plans in place should you become unexpectedly crocked...

Beware of social media stuff-ups

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Different parts of the country rely on different methods of effective marketing, and this is also determined by the size of your company. For example,...

Be up front and straight with your clients

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I don’t know about your little piece of paradise, but all over mine — on street corners, grass verges, just about anywhere — we...

The tale of a franchisor and a budding franchisee

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I want to tell you a tale. Unfortunately, it’s not a unique tale as I have seen it over and over again. What gets my...